aumow

Hello everyone,

As we head towards the warmer months, we must acknowledge the sterling efforts of our volunteer drivers who have recently braved torrential rain, gale force winds, flooded creaks, potholes (and whatever is happening on Donnelly Street!) and some very chilly November temperatures, to ensure your food is delivered to your door.

Many of our clients have sent notes of thanks to our volunteers and your kind words are passed on and very much appreciated.

We are going through an extremely busy period in the Aged Care Sector. As I mentioned in the last newsletter – if you or someone you know needs any help to remain safe and independent at home, in addition to services you are already receiving – DO NOT WAIT!  There are delays in every part of the process at the moment, so please be proactive about your support services.

If you have concerns about any of the services you are receiving or would like some clear, professional advice about anything in the Aged Care Sector, please take advantage of the service listed below – The Seniors Rights Service.  Some people do not have family or friends to help them navigate the system which can be complex at times, so please reach out to this service if you need to.

We are excited to welcome new staff member Kaitlin, who has hit the ground running and is a delightful addition to our Admin team.

Kerryn Williams,  Manager

Download our Spring 2022 newsletter here

The Journey into Aged Care.
The very basic diagram in the centre of the newsletter demonstrates the journey that consumers take when entering into aged care services. It’s important for the general community to understand how the system works, so people have realistic expectations and embrace the process for a successful journey.

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Happy Spring everyone!

We are heading towards another warm summer and look forward to offering you our summer menu – of course our salads will be available again on Tuesdays and Thursdays as they continue to be a very popular meal choice.

As usual, please contact us if you have any feedback about the meals – it’s always extremely valuable for us to get any comments from our clients about the meals so please contact the office on 6772 8970 with any feedback you have.

Congratulations to all of our volunteers – we have 100% double-vaccination rates for all staff and active volunteers and we are so proud to be able to say that our service remains safe and reliable for our community.  (more…)

Greetings to all! We hope you are keeping well and warm as we enter the final month of Winter for 2021 – although so often the calendar deceives us in terms of the arrival of Spring!

As we witness the ebb and flow of ongoing COVID restrictions and limitations imposed upon us we just keep on working to provide our clients with a service each day and we rely so much on our wonderful volunteers to be able to make that possible.

We have implemented the mandatory QR Code registration process as well as providing increased sanitization and cleaning procedures.

Everyone is diligently wearing their masks in the office and on deliveries and we thank you all for your patience and persistence during this ongoing challenge.  LOCKDOWN: Thanks everyone for adhering to our NO CONTACT delivery rules and for increased vigilance during lockdown.

The MOW network is a great group of people and we all share our goals to provide high quality services to our community. With the recent lockdowns in the Sydney and metropolitan areas, we were concerned that some of the biggest services in NSW would be struggling with staff shortages, fearful clients, limitations on supplies and all sorts of other logistical issues impacting on their daily operations.  All the regional MOW services were encouraged to send a light-hearted message to our metro colleagues to wish them support at this time. I sent a rather silly photo of myself with a message on my computer screen.

Kerryn Williams
Manager

Download our Winter 2021 Newsletter here. 

As we move into another chilly winter, we transition into our warmer winter menu items. We hope you are enjoying the new range of meal options.

We continue to receive a large number of new referrals to the service each day which is often the case as winter sets in.  Welcome to all our new clients!

Our intake process requires some robust discussions with clients to ensure we get all the dietary and delivery information we need to provide a great service. We are also glad to report a number of new clients providing glowing feedback about the positive impact our service has on their general well-being and their ability to attend to more enjoyable tasks with their renewed energy!  In addition to that, we  often hear such great reports about how lovely our delivery drivers are. These are the best compliments we can get.  Thank you everyone!

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Happy New Year!

I think it’s an obvious statement to say that we all hope for a happy and healthy 2021 – anything would be a vast improvement on 2020.

We experienced some wonderful moments in 2020 as a result of the circumstances we found ourselves in. Some great gestures of generosity and humanity in the midst of all the difficulties faced by communities at a local, national and international level.  As you know from previous newsletters we received many generous donations of goods for our clients and we welcomed new volunteers!

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Springtime again!

Our Summer Menu will start in a few week’s time which means once again we will be offering our salads on Tuesdays and Thursdays in addition to the other new meal choices.  We hope you enjoy the change in meal options and hope you might try one of the delicious salads as a refreshing food option for a hot summers’ day.

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Welcome to another chilly New England winter.  My goodness it has been a hectic few months here – I hope this newsletter can cover all the activities that have been happening for us all!

Firstly, thank you so much to everyone for adjusting our delivery routine to allow for social distancing and ‘no-contact’ deliveries. We are so lucky that we have been able to continue our service without any hiccups throughout autumn. We ask that our volunteers continue to please use hand sanitiser.

Secondly, a big WELCOME to all of our new volunteers and also to a large number of new and returning clients who are taking advantage of our service to help maintain healthy eating at home. (more…)